Delivery Policy

SELF PICK UP

Self pick up procedures:

  1. Please provide order number and contact number upon collection for verifications.
  2. Orders will be ready within 1 working days once order is received with payment completed. We will inform you once your order is ready to be collected.
  3. Order will be auto cancelled if Buyer does not collect within 3 working days.

DOMESTIC DELIVERY

1) Once we received your order completely with payment, we will process and dispatch your order. Once dispatched, you will receive your order within 7 working days. Please allow an extra 3-5 working days during peak season.
2) It is best to ensure that your receiver can receive your item. If the receiver’s location is closed/ nobody receive, the recipient may need to be self pick-up or pay an additional chargers.
*No delivery on weekends and public holiday. 

Free Delivery within Klang Valley

Day Area
Monday, Wednesday & Friday Sri Petaling, Kuchai Lama, Serdang, Puchong, Subang, Klang,
Sunway,
PJ , Bangsar, Subang, Sunway, Damansara, Shah Alam & Sri
Damansara
Tuesday, Thursday & Saturday KL, Kepong, Ampang, Setapak, Selayang
Mahkota Cheras, Kajang, Balakong, Cheras, Bangi

* Table of delivery schedule

 

  1. Please refer to the delivery schedule, order place before cut off time 1pm will be proceed on the same day; and order received after 1pm, will be proceed on next working day. Orders process within 3-4 working days.
  2. Order place on weekend, will be proceed on the next working day.
  3. FREE delivery service
    a) Purchase a minimum of RM 500 per order (refer to the table of delivery schedule)
    b) If you purchase less than RM 500, there will be no FREE Delivery entitled.
  4. Only the area as Table of delivery schedule & mileage shows will be delivered using delivery option [Free Delivery Klang Valley], once we found out it’s out of delivery range, additional charges may be applied

Transporter (Shipping Fee COD)

  1. Only specific area can apply this delivery method, kindly please direct check with our Biz Advisor by providing the delivery address.
  2. Buyer/ receiver will pay the shipping fee to the transporter at the time receive the item.

Privacy Policy

Collected Information

We only collect the information that needed for the registration procedure at our website or when fill up the registration form on the site. The information that we gathered are voluntarily submitted by the customers to us. We collect customer’s personal information during the account registration on our site .

Personal Identification Details

Your personal identification details are used to process your order of the products, customize your profile information, internal usage with legal requirements, update your status of online shopping in our site and also to update our customers with our latest news of updates/changes, promotions and events.

Confidentiality

Your personal information such as credit cards details, bank account numbers are well kept secret and confidential with us. We will never share any of your personal details to any third party. Our sites do apply appropriate security application in order to keep all the customers information safe at all time.

Changes to our Privacy Policy

Golden Choice have the rights to do any changes/updates Privacy Policy contents without giving prior notice to the customers. Do keep track on the Privacy Policy page on our website.

Security

Our company website does applies appropriate security application in order to prevent the leaking customers’ personal identification details from third parties, illegal disclosure and hackers. However, bear in mind that any information transmitted through Internet is NOT 100% guaranteed safe and secure.